Ship the way you've always wanted
You've Come To The Right Place
No matter what you’re shipping — a car, a boat, your mother’s piano, that massive collection of vinyl records, your uncle Billy’s cow — we’ll help connect you to the right service provider for the job. Take these words of wisdom with you as you get started.
You are in control
TNT Parcels is an open marketplace that connects you with customer-reviewed service providers. If this isn’t enough to inform your decision, feel free to ask potential providers questions upfront or reach out to Member Support.
Details Matter
Quotes you receive are only as accurate as your listing details. Provide photographs, detailed descriptions, and the dimensions of your shipment in your listing — anything that you think will make a difference, will make a difference.
Go Mobile
Any shipping business is best done through the uShip mobile app. Communicate more efficiently with your service provider, receive shipment status notifications, quickly release payments upon delivery, and more.
Avoid Overpaying
If you need a little guidance to determine what rates to expect, our shipping cost estimator gathers data from past similar shipments on uShip to provide you with a realistic estimate.
Pay Securit
Most shipments are paid using uShip Payments, which is our own secure prepayment system. Payments made — in full — at booking come with a payment code that you will provide your carrier once the delivery has been fulfilled.
At TNT Parels, success isn’t just items arriving unharmed and on time. You should also feel confident, assured, and at ease from booking to delivery. These tools help you do just that.
TNT PARCEL APP
Easily stay on top of your shipment, including quoting, booking, and status updates. With push notifications on your device, you won’t miss a beat.
TRACKING
Ask your transporter to turn on their mobile phone’s location services so you can track their approximate location while they’re en route and making the delivery. Get more tracking details.
TEXT ALERTS
Instant updates keep you in the loop of all your shipment activity. Adjust your Communication Preferences when you list your shipment to start receiving texts.
Marketplace Tools
MESSAGE CENTER
SHIPPING ESTIMATES
Wondering if your budget is the ballpark? Get a quick price check before listing your shipment. Factoring in distance, weight, and even common trucking routes, our Shipping Calculator uses historical data to give you the most accurate price. Get an estimate.
Practice Smart Shipping
While TNT Parcel is one of the safest ways to find shipping services online, one can never be too careful. Following these few basic guidelines will help ensure a smooth and safe shipping experience.
CHOOSING YOUR SERVICE PROVIDER
To help you make a wise, informed decision, we’ve created a public profile for each registered provider on TNT Parcels. It contains experience, customer reviews, ratings, full-service history, pictures, and more. We recommend spending a few minutes looking over this information before committing to a provider you’re considering.
PAY WISELY
TNT Parcels Payments, major credit cards, and third-party payment systems such as PayPal are the safest ways to pay.TNT Parcels highly recommends not using instant cash transfer systems like Western Union that don’t provide recourse in the case of a dispute or fraud. In fact, it’s against TNT Parcels policy to use such services. To sum up: Ask questions, get it in writing, check credentials, pay safely, and always go with your gut. If something doesn’t seem right, it probably isn’t.
GET IT IN WRITING
After booking a shipment with a provider, you should outline the details of your agreement, and both sign it. This can come in very handy in case of any sort of dispute.
Keep It All Within Your Sights
TNT Parcel’s mobile tracking feature is like a flight tracker for your stuff. Status updates and location sharing let you follow your valuable shipment as it travels over hill and dale.
Notification
Though you can check the truck’s location at any point during the journey, you’ll get push notifications at two important stages:
-
PICK-UP
When your carrier has picked up your items and about to make his/her way to the shipment destination. -
DELIVERY
When your carrier has delivered your shipment safe and sound.
Extra Protected Payments
Processing transactions safely and securely is one of our top priorities. We’ve got several accountability measures in place to do that, including uShip Payments, our three-step payment process that ensures you’re in control of your money until delivery is made.
Step 1: Prepay At Booking
See a gold seal next to your service provider’s quote amount? That means he or she accepts uShip Payments, our secure payment process. Simply enter your payment info upon booking, and you’ve got the ball rolling.
Step 2: Receive A Payment Code
Once you’ve prepaid in full for your shipment, you’ll receive a payment code in your confirmation email. Keep this code handy. You’ll also be able to retrieve your payment code from the top of your shipment’s listing.
Step 3: Release Payment At Delivery
Give the payment code to your service provider when — and only when — you’ve confirmed delivery. This will release the payment and complete the transaction. However, for animal shipments, payment codes may be released at “pickup” as required by USDA regulations.
We offer the tools and support during the entire shipping process to give you peace of mind, whether you’re a first-time shipping customer or a seasoned logistics veteran
TNT Parcel's Protection Plan
ALL-RISK PROTECTION
Access great rates on all-risk, shipping protection at the time of booking.
FASTER REIMBURSEMENTS
Work directly with uShip for a fast, easy, and painless reimbursement process.
Ship With Confidence
WE’RE HERE FOR YOU — JUST IN CASE
As you book and ship through TNT Parcels, rest assured that you’re backed by our ‘Ship with Confidence’ Guarantee that compensates you up to $500* in the rare case of damage or loss. We’re putting our money where our mouth is because we know your stuff is important to you. It’s really that simple. Our team can also mediate issues unrelated to damage or loss, from delivery timing to service provider communication to payment issues.
* ‘Ship with Confidence’ Guarantee covers only the item(s) being shipped and you must follow uShip’s Safe Shipping Guide to be eligible.
