To view the full Kiddicare returns policy, we recommend checking the retailer’s website. As returns processes are subject to change, it is advisable to double check for changes before sending any items for refund.

The Kiddicare returns system is different to most, with customers being able to return an unwanted item within 365 days of receipt to obtain a full refund. The cost of shipping lies with the customer although £4 discounts are available off the delivery costs for large items when you use Interlink courier service to return an item. You’ll also have access to full order tracking when suing this courier service, giving you peace of mind throughout the returns process.

You can request a returns number (RMA) by inputting your billing email address and the order number for your item. Then all you have to do is follow the on-screen instructions to return your item safely and obtain your full refund.

Please bear in mind that once you have received your returns number, you must return the unwanted item within 14 days.

Return your item by courier today!