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Non-electronic consignment (NEC)

We have designed myTNT partly to ease the burden that extra precautions taken by the authorities in the current security climate may place on you. TNT is pleased to encourage our customers to ship Online using myTNT providing you with: 

  1. Easier and faster registration process
  2. Simplified booking experience
  3. Quicker quote provision and overviews provided
  4. Personalised rate card 

To get everyone on board with myTNT, we are introducing the Non Electronic Consignment Surcharge (NEC) Consignments which are booked without using TNT’s Electronic Shipping Tools are processed manually, and therefore an additional charge is applied. The NEC of AED 5.00 per consignment will apply to non-electronic bookings in the following import, export and domestic service categories: 
09.00 Express, 10.00 Express, 12.00 Express Express and Economy Express

To avoid NEC, please register and ship using myTNT. Click here to register now.  

View Consignment Note Template

The essentials of the Commercial Invoice

Description of goods

This gives the customs authorities a clear indication of what’s in your shipment. The description should explain what it is, what it’s made of, and what it’s used for (if applicable). It should be clear and describe all items included in the shipment.

Harmonised Tariff Codes

The Harmonised System (HS codes) classifies goods so customs authorities know which taxes, duties, and controls may apply.
Download Template

FAQ

What types of service does TNT provide?

TNT provides a number of transport services to customers around the world. Please refer to our Services page for more information.

How do I book a collection? Do I need to register first?

For individual collections, you can book online with no registration required. Other shipping tools- such as registering for myTNT- may be more suitable for more frequent shipping. Contact us if you need assistance choosing the right solution for your business.

Where can I find prices for your services?

Quotes can be obtained through our online booking tool. Or contact us and we’ll be happy to help.

How long will it take to deliver my shipment to another country once it has been collected?

This depends on the service requested and the pick-up and delivery locations. Please check our transit times for further details.

Do I need a TNT account to send a package?

No account is necessary. You can simply book online using one of the available online payment methods. For more frequent shipping, other shipping tools such as ExpressShipper, ExpressManager or ExpressConnect – may be more suitable. Contact us if you need assistance choosing the right solution for your business.

How do I know my credit card information will be secure when sent over the Internet?

TNT uses HTTPS – an Internet standard communication protocol, which uses Secure Socket Layer (SSL), an industry-standard encryption technology to protect your credit or debit card information as it is transmitted over the Internet.

What is the latest collection time for my area?

Most parcels booked in the morning will be collected the same day. In some remote areas parcel bookings are required the day before to ensure collection the following day. Contact us for assistance.

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